Employment at Legoland
Legoland is a unique and exciting place to expand your resume or start a new career. Legoland hires Model Citizens (employees) throughout the year into various positions throughout their California and Florida locations. You must live or plan to live within driving distance to either location to get a job. Model Citizens are responsible for making sure each guest at Legoland has a memorable experience.
This article will take you through the process to becoming a model citizen with Legoland. You will receive a step-by-step guide on completing your Legoland application in addition to tips for your interview and what to expect as an employee of this innovated park.
Legoland Application
You will find the Legoland application on the Legoland website. You can search for jobs by location or job type. Before choosing a position, look at the descriptions of popular positions below.
The following seasonal positions are sometimes available at both Legoland locations.
- Admissions Associate: Greet guests and take tickets at the entrance to the park, serve as the first impression and point of contact for guests upon arrival, and coordinate membership sales and renewals.
- Attractions Associate: Oversee assigned park attractions, including operating rides and other outdoor activities. These employees spend their days outside for most of their shift.
- Education Associate: Facilitate activities and tours with school field trip students, summer camps, LEGO Mindstorms, LEGO Hero Factory, the XBOX WB Games Family Game Space. Education associates are also expecting to help with annual park events like First LEGO League.
- Food & Beverage Associate: Deliver excellent customer food services throughout the park.
- Grounds Associate: Maintain a clean and well-kept environment for guests and other employees. This includes both indoor and outdoor work.
- Lifeguards: All Legoland lifeguards are American Red Cross Certified. The park is known to pay for many employees to obtain this certification. Lifeguards are responsible for all water park safety concerns.
- Performers & Costume Characters: Serve as energetic and believable characters throughout the park to make sure all children have a memorable experience as they make their way through all the activities. Previous performing or acting experience is recommended.
- Retail Associate: Make sure all guests receive top-notch customer service in the various gift shops. Associates help ring out guests and assist them with finding the perfect souvenirs for their visit.
Hotel Opportunities
LEGOLAND Hotel Positions (California only):
- Front Desk Agent;
- Hotel Restaurant Food Server or Busser;
- Hotel Restaurant Host;
- Housekeeping Room Attendant;
- Houseperson;
- Line Cook;
- Sous Chef.
Full-time professional positions are found on the Legoland jobs website along with the seasonal jobs. These posts are available in the following departments:
- Finance;
- Sales & Marketing;
- IT;
- Maintenance;
- Human Resources.
Once you have an idea of the job for which you want to apply, follow the 11 simple steps below to complete your Legoland application for employment. All the requests must be submitted online for full consideration. Make sure you complete all the required fields before submitting.
1. Create an Account
You can create a new account using a username and a password. You can also use your Google or Yahoo account information to create a linked Legoland application account. You must accept the site’s terms and conditions before providing credentials. Once you provide your username and password, you will be able to view the Legoland application.
2. Upload a Resume
From here, you can upload your resume document or import your information from your LinkedIn profile if you have one. Simply follow the instructions for the option you prefer. If you would rather enter your information manually, select the last option at the bottom of the screen.
3. Work Experience and Education
This section will ask you to fill in all your educational experiences. Provide names and addresses of all institutions you attended, along with dates of attendance. Then, provide all qualifications, certifications, and additional training you have completed before moving to the next step.
4. About Me
This section will ask you questions about your ability to work in the United States, your legal history, and your age. This series of yes or no questions is required of all employees.
5. Personal Information
This step will ask you to provide your full contact information ranging from your name and phone number to your address and email information. If you have worked for any affiliated parks, you must specify that information in this section. Enter your information into each box.
6. Additional Questions
This section varies by the position you are applying for. But this is where you will be asked questions specific to your working duties and expectations.
7. Availability
This part of the Legoland application allows you to input your work availability in a day by day format. Giving complete information will help human resources and your managers with your scheduling if you are offered a position.
8. Equal Employment Opportunity
Legoland collects optional EEO information from each applicant. You can decline to answer these questions if you choose.
9. Background Check
Because you will be working with children and families, every employee of Legoland must submit to a thorough background check before employment. You must certify on this page that you agree to the background check before your application will be processed.
10. Confirmation
This page asks you to certify that all your information is complete and accurate to the best of your knowledge. Check the appropriate boxes and move to the last step of the Legoland application.
11. Review and Submit
To finalize your Legoland application, you must review all your information one last time before submitting by clicking the box at the bottom of the screen.
Minimum Age for Employment at Legoland
You must be at least 16 years old for most seasonal positions with Legoland. You must be over 18 years old for all full-time positions and some park positions. This information is available under each job posting, in the description and requirements section.
Legoland is glad to hire new workers with limited work experience for their seasonal positions.
Legoland Hours of Operation
Each Legoland location has their hours of operation. Visit the Legoland website to find hours for your desired park:
Entry Level Legoland Careers and Respective Income
- Seasonal employees typically make between $8-10 per hour throughout the parks.
- Full-time or highly skilled employees make between $13-30 per hour, including salaried positions.
Legoland Careers in Management
Supervisors are necessary for each department. Requirements for management careers with Legoland depend entirely on the employees and positions you will be supervising and the aspect of the park operations that you will be managing.
Checking the job opportunities page for supervisor positions will help you find the specific requirements for the management job that catches your eye.
Benefits of Working at Legoland
Seasonal employees receive the following benefits:
- 401K for employees over 18;
- Employee Assistance Program;
- Free admission to Legoland;
- Merlin Magic Pass (after six weeks of employment);
- 30% Discount on Food & Beverage and Retail Merchandise.
Part-time regular employees receive the following:
- Sick Time (California only);
- Profit Sharing;
- 401K;
- Employee Assistance Program;
- Merlin Magic Pass;
- 30% Discount on food, beverages, and merchandise.
Full-time employees are eligible for the following after their probationary period:
- Medical, Dental, and Vision;
- Flexible Spending Accounts;
- Basic and Supplemental Insurance, Life Insurance;
- Accidental Death and Dismemberment;
- Vacation and Holidays;
- Sick Time;
- Short and Long-Term Disability;
- Travel Accident Benefits;
- Legal services;
- Tuition Assistance;
- Profit Sharing;
- 401K;
- Employee Assistance Program;
- Family Park Hopper Pass;
- Discount Annual Passes;
- Free admission to Legoland;
- Merlin Magic Pass;
- 30% Discount on food, beverage, and merchandise access to corporate discount programs, including AT&T Wireless and 24-Hour Fitness (California only);
- Identity Theft coverage (California only).
Basic Tips for Your Legoland Application
Before submitting a Legoland application, you need to be familiar with and comfortable with the company’s vision for its Model Citizens. Employees are expected to remain professional and in-character if they can be seen by guests of the park. Model Citizens are to keep the experience of the guests as their number one priority always. As most positions require interactions with children, Model Citizens are expected to do so appropriately and energetically to make sure families receive a consistently positive level of service.
When completing your Legoland application, the additional questions page and the employment history are the most key factors that lead to interviews. Employment with Legoland is competitive. So, you should be ready to provide a detailed work history with all relevant training and experiences you have. If you are a young worker with little or no work experience, it is recommended to include community service and school activities that you participate in with your application instead of a work history. If you have completed any internships, include this information as well.
Legoland Interview Tips
When you are contacted for an interview, you should immediately prepare to answer questions related to providing excellent customer service, explain how you will positive report to work, and how you will balance work and school if you are a student.
Prospective employees should dress professionally, but a full suit is not required. Slacks and a dress-top should suffice for most interviews unless you are applying for a full-time professional position. In this case, you may opt for a suit.
Always bring a copy of your resume and your identification in case human resources requests these documents. If you are invited to a group interview, you may want to bring a notepad and a pen to take notes.
Frequently Asked Legoland Interview Questions
The following questions are asked of most seasonal Legoland applicants:
- Describe yourself.
- How do you describe excellent customer service?
- What is your availability?
- Why do you want to work with Legoland?
- What are some of your hobbies?
- What is your dream job/career?
- What is something you are skilled at that you developed over time?
- Talk about a situation when you dealt with an angry client and how you solved the issue.
- Name a time when you’ve done something nice for a stranger.
- If you were stranded on a desert island and you can only bring three things or people with you. What would they be or who would they be?
This is by no means a comprehensive, all-inclusive list. But it will give you a place to start rehearsing your responses to questions you may need to answer. Group interviews are standard, so be prepared to make your answers stand out by using personal examples and a commanding but professional tone.
Working at Legoland
Working for Legoland is a dream job for many. Whether you are looking for seasonal, part time, or full-time work, Legoland has a variety of opportunities for most skill levels. You can find out more about what it is like to work for Legoland by looking for them online. Their page lists frequently posted open positions, interview experiences, and reviews from both previous and current employees.
Completing your Legoland application is the first step toward a unique and exciting work experience that you won’t soon forget.
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