Yogurtland is an international frozen yogurt store franchise chain famous for its self-serve policy, its affordable prices, its wide range of yogurt flavors, and its addictive Tokidoki collectible spoons. The company operates in as many as twenty American states and several other countries, and it continues to expand quickly as yogurt lovers appreciate the cozy mood in its stores.
If you enjoy working with people and want to work as part of a fantastic team, then you need to check out Yogurtland careers. Before you fill out an application, learn a little more about the company and what to expect when you apply for this delightfully sweet job.
All About Yogurtland
Yogurtland is the invention of Phillip Chang. He created the company in 2006 in Fullerton, California. His goal was to use the highest quality ingredients to create amazing treats for customers to enjoy. The company offers more than 200 unique flavors with all the ingredients coming from the Yogurtland Dairy. Local shops even offer no sugar added and gluten-free options so everyone can enjoy the tasty treats the company offers.
Yogurtland Careers Information
Before applying, you should familiarize yourself with the company and its hiring policies. To begin with, Yogurtland store policy dictates that all applicants for Yogurtland jobs need to be at least 18 years old.
When it comes to when you may work, typical Yogurtland hours for weekdays are 11:00 A.M. to 10:00 P.M., but some stores may stay open until 11:00 P.M. Weekend hours are 11:00 A.M. to 11:00 P.M. almost everywhere. Use the Yogurtland Store Locator on the website to find the exact hours for your local store.
If you are interested in Yogurtland careers, then become familiar with the important qualities the company expects employees to possess. This includes Totally Honest, Totally Kind (THTK). This is based on the core values of the company: integrity, compassion, and transparency. Another one is being humble because you are always expected to give your best while on the job. You also need heart and soul because the company expects employees to be soulful and personally invested in their work. Finally, you need to be a team player who can conduct your daily duties with the entire team’s best interest in mind.
Positions available
There are various positions available within the company. Here is a look at the most common open positions.
Store Associate
This is the main entry level position, and it entails a wide range of responsibilities within the store, such as:
- Handling the cash register and being responsible for its contents
- Tasting the products in order to personally make sure that they are in line with quality requirements
- Assisting in the training of new team members
- Ensuring that the store follows the health and safety standards at all times
- Displaying flawless customer service
Please take note that this is a somewhat physically challenging position, as it entails continuous standing, walking, and hand use, frequent bending, lifting, carrying, pushing, and pulling, occasional climbing, kneeling, and heavy lifting.
As this is an entry-level position, the starting salary is generally around minimum wage, but there is room for growth and salary increases based on the quality of your work.
Management
Yogurtland careers in management are for those who have a firm commitment to improving the overall performance of the team in order to deliver the best possible customer service. You would also make a good management team member if you can do an excellent job at coordinating a team to meet objectives.
A store manager leads by example and represents the standard of performance at all times. You are responsible for developing strategies that improve the performance of your store and to train the store personnel.
The base salary of this career starts at a higher hourly rate than an associate hourly rate with excellent opportunities for increases according to your performance and that of your store. Additionally, you are entitled to a series of performance-based bonuses, which you get at the end of the year.
Benefits at Yogurtland
Yogurtland policy dictates that only full-time employees get benefits. The only benefit that part-time employees are entitled to are the following:
- Dynamic Work Environment
- Free frozen yogurt within store hours
- Employee Discounts for Yogurtland products (outside store hours)
The exact contents of the benefits package that full-time employees receive are determined by the duration of their employment and several other criteria established by store management. These are the benefits that they can receive:
- Healthcare Plan – includes Medical and Dental Plans
- Basic Life Insurance
- 401(k) retirement plan
- Flexible Work Hours
- Paid Time Off – includes Paid Holidays, Paid Vacations and Sick Days
- Employment Discount
- Possibility of Advancement
- Flexible Work Hours
Filling Out an Application
If you are interested in a Yogurtland job, then the first thing you need to know is that there are two ways in which you can submit your Yogurtland application: online and in person.
Online
To access the online application, you need to navigate to the Yogurtland careers page on its website. Here you can look through all the available positions.
You can sort the jobs list by location so that you find the available positions available near you. Once you find the one you want, you can click on it to learn more about the job. You will find a full description of the position, what Yogurtland is looking for in an employee, and get additional information about the job, including an extensive overview of the cultural qualifications that Yogurtland employees are expected to have.
Once you find the position you want, click on the apply button to begin your application. You will fill out some standard information about yourself, which includes your contact details, and you will answer a few important questions, which include the following:
- Are you at least 18 years of age?
- Are you a citizen of the U.S.A.?
- Have you ever worked at Yogurtland before?
You will then provide information about the date you are available to start and your desired salary. The application asks if you want to work full time or part time and has you fill in your availability for each day of the week. You can also indicate if you are looking for a seasonal position.
Next, you provide information about your education and work history. Do note that you will need names, addresses, phone numbers, and other details about your past jobs, so be prepared to provide that information. In addition, the application only allows you to include two previous jobs, so choose the ones most closely related to Yogurtland careers because you want to provide relevant information that shows you have what it takes to work for the company. If you are a member of the military, you will also provide information about that. Finally, you will be asked for references.
The last steps of the application include answering some pre-interview questions. These include the following:
- What would you like to contribute to Yogurtland culture?
This question assesses your personality. It gives you the opportunity to explain why you would be a good fit at the company.
- Do you have any suggestions for possible yogurt flavors or toppings?
This question is much more important than it might seem initially. Not only does it test your creativity and your ability to come up with innovative ideas but it also tests your knowledge regarding Yogurtland products. Given the impressive amount of yogurt and topping flavors the company has, the chance that your amazing idea already exists is quite high. So, before making your final flavor suggestion, take the time to check the Yogurtland Flavor Finder on the company’s website.
You may also now upload your resume and complete your application by going through the disclaimer, which includes indicating whether or not your medical history includes certain transmissible diseases and agreeing to the Terms and Conditions of the Yogurtland application form and hiring process.
When you finish the application, click on the submit button at the bottom of the page, and your Yogurtland careers form will be sent off. You will receive confirmation that your application has been delivered successfully.
In Person
There is always the option to apply at your local Yogurtland location. You should speak with the store manager to get an application, which you can fill out right there. However, do be aware that the manager may also advise you to apply online. It depends on the store policy as some stores no longer accept paper forms.
If you do get a form from the manager, it will be similar to the online application. Make sure you have your resume with you when you fill it out in order to be able to supply all the information necessary.
Advice for completing the application
If you really want to land a job at Yogurtland, then you have to take the application process seriously. You want to ensure that you do not make any mistakes during this process that could put your chances at a job in jeopardy. So, with that in mind, here are some tips to keep in mind.
Make sure that you have your updated resume ready. You should tailor it to this job so that it highlights the skills and past experiences that make you an ideal fit for a position with Yogurtland.
Make sure you fill out all the sections of the form with utmost diligence because every piece of information that you provide is crucial. Pay special attention to the ‘What are your Thoughts?’ section because the questions included there are actually pre-interview questions.
For the “What would you like to contribute to Yogurtland culture?” question, list all of your personal qualities that make you a solid candidate for the job that you are applying for. Read the job description to find the list of core values that employees are expected to have. Be honest and mention all your qualities that match the expectations that Yogurtland has of you. Then write about what parts of your professional experience prepare you for the Yogurtland career you have chosen and how your performance will be beneficial to the store specifically.
The secret to providing a top answer to the “Do you have any suggestions for possible yogurt flavors or toppings?” question is to think about what you or your friends have always wanted to find in a shop like Yogurtland. Then use the Flavor Finder on the official site to check if it already exists. You should think about more than one flavor as there is quite a high chance that Yogurtland already has it.
The Interview
Now that you have turned in your application, the next step should be an interview. Entry-level positions generally require only one interview with the store manager, who will assess whether or not you are a proper candidate.
The interview will most likely focus on three main things:
- Your personality
Expect psychological questions meant to determine whether or not you fit the profile of the Yogurtland employee. Always provide sincere interview answers because it is in your best interest.
- Your professional achievements
The store manager will ask you about the responsibilities that you had in your previous workplace and what you would do in certain situations that you are likely to be faced during your employment.
- Your legal right to work in the U.S.
You will be asked whether or not you are an American citizen (even though you have already given your answer in the Yogurtland job application form) and whether or not you will need assistance with your Visa.
The best way to prepare for the interview is going to Yogurtland to have a fresh experience to guide you as you answer the interview questions. Observe the main things that the employees do in their work and how they address customers. You will get to play the role of the customer, so use this opportunity to ask questions and maintain a conversation, so that you can analyze their behavior.
You can also read about Yogurtland and its multitude of flavors. While you are not expected to know all of them, you should remember a few, as you might have to answer questions about them. Choose a business casual outfit for your interview because formal clothing might clash with the cozy mood of the Yogurtland restaurant.
If you are applying for higher level Yogurtland positions, then you should expect more than one interview session, and you should expand your research towards the development of the company throughout the years and its current financial policies. Business attire is mandatory for all interviews for management careers.
Frequently Asked Yogurtland Interview Questions
Here are some of the questions that you might be asked during the interview:
- Why have you chosen to apply to Yogurtland?
- What is your favorite Yogurtland career?
- What would you recommend to a customer who tells you that he/ she likes mildly sweet flavors?
- How would you address a difficult customer?
- Do you enjoy working as part of a team, or do you perform better when you work alone?
Be calm and try to genuinely engage in the discussion. Make eye contact with the interviewer at all times, and smile whenever you get the chance to demonstrate your enthusiasm.
Yogurtland Careers Wrap Up
You should be well prepared now to apply for a position at Yogurtland. This guide has shown you what to expect with the application and interview. You also know a bit more about the company. You are ready to land a job with this amazing company where you can serve up some unique frozen treat creations to happy customers.
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