Employment at Apple
The Apple Store application is available online for the convenience of potential employees. The Apple Stores are a large chain of locations that focus on computers and consumer electronics. These retail stores are under the control of Apple Inc., a company founded by Steve Jobs, Ronald Wayne and Steve Wozniak in Cupertino, California in 1976. The two first Apple stores opened in 2001 on May 19th in California and Virginia. Apple now runs around 300 stores. A little more than 200 of those stores are in the United States and the rest of them are international and are in countries like Switzerland, China, France, Italy, Australia, Germany, Canada and the United Kingdom. The main products that are available inside these Apple Stores are Macintosh computers, iPod music players, iPads and iPhones. Each store has a technical assistance section called the Genius Bar.
Apple careers represent perfect employment opportunities for young individuals to further their career in the tech and retailing department. The good news is that Apple jobs are open to all kinds of people, irrespective of their background, gender, religion or color. If you are interest in a career with the company the following guide will prove helpful. It covers information regarding the Apple hiring process, benefits and interview.
Official site: www.apple.com
If you love working with Apple products, or if people who know you come to you for technical assistance with their products, Apple Stores may be just the right place to search for employment. Apple Stores regularly need to hire new employees for numerous professional and entry-level jobs. The applicants must be at least 18 years of age to receive hiring consideration. You can submit your Apple job application online.
Apple Store entry-level jobs may lead to technical assistance or sales assistance positions depending on the level of experience with Apple devices and computers. The duties for entry-level positions could include fixing devices, diagnosing problems, running the register, stocking products, assisting customers and completing numerous other tasks. Employees on professional positions may start their careers in a range of management or supervisory Apple Store jobs. Managerial responsibilities include performing bank duties, hiring new employees, scheduling employees and a lot more.
Apple employee benefits include competitive pay scales, flexible scheduling and comprehensive job training. Employees that are eligible may look forward to additional benefits such as paid time off, healthcare options, 401k retirement plans and a lot more. If you want benefits packages and great salary and compensation in your career choice, you should consider submitting your Apple Store application now.
Apple Store needs to hire very dedicated employees all the time. Because there are so many Apple Store locations throughout the world, your local store may be hiring new employees right now. You should apply online with Apple Stores in order to benefit from the opportunities the digital era has to offer. You should check your resume and consider submitting your Apple jobs and employment form right now.
Official Career site: Apple Jobs
Apple Store Jobs
Here are some of the available Apple Store jobs: Inventory Specialist, Solution Engineer, Business Manager, Business Leader, Expert, Specialist, Creative, Genius, Apple Store Leader, Store Manager, Team Leader, Market Leader and Sales Associate.
Minimum Age of Employment at Apple Store
The minimum age of employment required to apply for one of the Apple Store jobs is 18. The store does not accept any Apple Store applications from people who are under 18 years of age.
Apple Store Hours of Operation
The hours of operation for Apple Stores are from Monday to Saturday: 10:00am to 9:00 pm and Sundays from 12:00pm to 6:00pm.
You can check for Apple Store in your location by visiting the Apple official website and clicking on the Store option and then ‘Find a Store’.
You can also check for Apple Stores near your location by directly following this address: https://www.apple.com/retail/locator/. The store locator can also help you with the job search as it will display the locations closest to you.
Entry-Level Apple Careers and Income
There are a lot of Apple Store jobs offered. Those jobs are split into 4 different categories. Below you will find a list of Apple Store jobs currently offered (the management category is described in a separate chapter). If you think you are qualified you should send in your Apple Store job application.
Creative Apple Careers
Creative available positions will allow the workers to work in an environment where growing, leading, learning and communication serve to enrich the lives of the customers at Apple Stores. Creatives will help to build the Apple community with the help of their dedication to training and teaching all things Apple.
The applicants that work as creatives will have a minimum hourly pay of $14. The hourly pay can rise up to $25 and most people who work on a creative position inside Apple Store make an average of around $19.32 per hour.
Genius Apple Careers
If you are fascinated about the way things work and why sometimes they don’t, you might fit in perfectly on a genius position inside Apple Stores. If you were the kind of kid who took devices apart just to rearrange them back together correctly, you’re probably what the hiring staff at Apple is searching for. You won’t just have to help fix things in the Apple Store but also to restore great customer relationships with timely repairs and free technical advices for the customers inside the stores.
Geniuses will usually make from $14 to $29 an hour. This means that the average wage for a genius is of around $20.62 per hour. The annual compensation for a genius is from $33,000 to around $63,000.
Expert Apple Careers
To apply for an expert position at Apple you should have years of experience in sales and know a lot about selling great products. You will be able to take advantage of a life-changing career where the rewards and challenges will be greater than anything you ever faced before.
The workers who fill an expert position at Apple Store make from $15 to $23 an hour. The average expert at Apple Store will make around $19.72 per hour.
Now let’s take a look at some of the most common entry-level positions at Apple:
1. Apple Careers in the Sales Department
Bright individuals who have skills with products and people are very valuable for Apple. These workers will also have to focus on giving customers an enjoyable experience in the stores. The Apple Store jobs that fall under the sales category are business manager, business specialist, expert and specialists. Entry-level positions with the company usually receive minimum wage.
Job Description and Duties
Some of the abilities required to get hired on a sales position at an Apple Store include strong presentation skills, flexible working hours, deep understanding of Apple products, deep knowledge of technology usage and good communication skills.
An employee with a sales position will also have to lead other team members and manage a team or a group in a business environment. A sales associate will have to possess 5 years of experience in a business environment and 1 year experience selling products.
2. Apple Careers in the Customer Support Department
People who have great knowledge about Apple products can find a customer support jobs in Apple Stores. Workers are responsible for providing solutions to problems regarding Apple products and will also have to interact in a pleasing matter with customers whenever they need to as well as offering them support when being inquired about products in the store. The Apple Store jobs that fall under the customer support category are service specialist, creative and genius.
Job Description and Duties
Some of the skills required in order to get hired on a customer support position at Apple Store include a flexible schedule, tough people skills, good time management skills, making fast but also correct decisions, provide solutions regarding problems with Apple products and the ability to acquire new skills.
3. Inventory Specialist Apple Career
People who have attention to details are very well suited for these Apple Store jobs. The only job under this category is the Inventory Specialist. The employee will essentially have to guarantee that all the products are being shipped accurately where they are supposed to be delivered.
Apple prides itself with being able to design software and hardware that is capable of changing the world. However, if those products aren’t available on store shelves, they won’t be able to begin the revolution. This is where the inventory specialist comes into play. The inventory specialist should be very passionate about getting the right person the right product at the exact right time. The inventory specialist will have the power of Apple right in his or hers hands.
The hourly pay for an inventory specialist inside the Apple Store is from $12 to $21. This means that the average compensation for an inventory specialist is $17.71 per hour.
Job Description and Duties
Some skills required for an inventory specialist at Apple Stores include flexible working hours, great organizational skills, great leadership skills, and the ability to meet deadlines, the ability to solve problems very quickly and the ability to adapt to a fast changing environment.
Apple Careers in Management
The Apple Retail Store is much more than just a place for great products. The store also serves a range of needs for the customers. Users will be able to get a hands-on experience with Apple products and they will also benefit from training, friendly technical advices and group learning. The number one resource at Apple is the people so as a manager your duties will also include enriching the lives of those people: customers and employees also.
Managers have a salary from $47,000 to $130,000 per year. This means that the average compensation for an Apple Store manager is of $83,000 a year.
Leadership Apple Careers
People who have skills in managing employees and communication may be just right for Apple Store jobs that fall under the leadership category. This category includes the following jobs: market leader, business leader, store leader and manager.
Some of the skills required in order to get employment consideration on a leadership position at the Apple Store include strong people skills, the ability to handle multiple challenges with composure, excellent oral and written communication skills and flexible working hours. An individual in a leadership position at an Apple Store will also have to be a bachelor of art or science graduate and to have a 5 year experience in a business environment. A leadership associate will have to manage operations, manage a group or a team and help other member of the team.
Store Leader – Job Description and Duties
The Store Leader is like an Apple brand ambassador. The person working on this position inside the Apple Store will have to provide excellent customer service support that will inspire people to revisit the store and expand the share of the market.
Individuals on store leader positions will have a yearly salary from $97,000 to $148,000. This means that the average salary for a store leader at Apple Store is $119,000 per year.
Basic Tips for Applying at Apple
Make sure you look at some of these simple tips if you want to increase your chance of getting hired. However, keep in mind that success doesn’t lie solely on these tips; they will only help boost your Apple Store application.
You should familiarize yourself with the history, goals, vision, mission and with other general information about Apple before submitting your Apple application. This will help you understand what kind of corporation Apple is and will further assist you in finding out what kind of career growth will be available for you at Apple. This simple information will also be very helpful during your Apple interview.
The Apple store application is usually a very simple process. While other companies will make you download application forms and printable ones, Apple won’t put you through this kind of hassle. Interested applicants will only have to possess an Apple ID which they will have to use to apply for a job online. Applicants won’t need to download any forms or applications. All you have to do is submit your Apple store application along with a resume using your Apple ID account.
You should have knowledge about Apple products for your hiring process. Your background isn’t very important to Apple as long as you have dedication and valuable skills for the company. It’s best you prepare yourself to show much dedication if you’re planning on relying mostly on your background in order to receive employment consideration.
You should analyze all the Apple store jobs and carefully read in detail what they are about before submitting your Apple job application. Make sure that your resume is complete before submitting it along with your Apple application. You should also double check to not let anything incomplete on your Apple Store application. You shouldn’t add false information just to make your application look better.
Another thing you can do is to prepare for the interview after you submit your Apple Store application. As soon as the company receives the applications and after they’ve been processed, the hiring staff may want to call you for a phone interview. Make sure you are well prepared for this interview.
Official Career site: Apple Jobs
Advanced Tips for Applying at Apple
- Get a referral
If you don’t have any friends or know anyone that works inside an Apple Store then you should head to one of the stores to meet the employees there and to express your interest. If a friend of yours that works in an Apple Store sends a referral for you, it will put you a little ahead of the rest of the applicants during the employment process.
- Be outgoing
Whether it’s during the one-on-one interviews or at the seminar, make sure you focus on being friendly, not only to employees but also to other individuals around you. Because of Apple’s highly calculated way of doing things, it seems that every small thing counts during the hiring process.
- Fit the mold
Hiring staff at Apple Stores don’t make their decisions solely on technical knowledge; they also make new hires based on personality. You should spend a little time at your local Apple Store in order to get accustomed to what kind of people they usually hire. Make sure you notice how they dress and how they interact with others.
- Know the products
While you don’t have to know absolutely everything about Apple products, you should have a great deal of knowledge as it’s going to be very helpful. If you familiarize yourself with Apple products and some decisions made within the company, you will most definitely stand out from the rest during the hiring process.
The timeframes and questions might vary depending on location, but the format of interviews should most likely remain similar, as Apple is a company that really loves simplicity and uniformity.
Apple Job Application Status
It can take between one and four weeks to receive an answer from the hiring managers. That’s because there are countless of Apple applications that must be sorted out. Apple Inc. is an extremely popular company, therefore, there are many people applying for jobs with it. You should exercise patience when applying for Apple careers.
However, if too much time has passed and you haven’t received any reply from hiring personnel you might want to follow-up with them. This will demonstrate that you are genuinely interested in the post that you applied for. Apple appreciates passionate and driven people and even if you won’t receive hiring consideration for that position you might be invited to apply for another one. Keep in mind that phone-calls should only be made during working hours.
Benefits at Apple
Apple offers some of the best employment benefits. Employees will not only benefit from competitive salaries, but they will also be able to enjoy incredible non-wage perks. For example, health insurance enables workers to choose their own doctors and programs. There are also disability benefits (probably the best in the world), 401K retirement plans, stock investment, cheap vision and dental plans and employee discounts. These benefits become accessible to employees 90 days upon employment.
Last year, Apple unveiled its new employee perks. You can read more about them in Fortune’s article. In short, Denise Young Smith, the Head of HR, decided that new benefits would be added for employees, including education reimbursements, donation-matching programs, parental leave, subsidized student loan refinancing and more.
“I don’t think these benefits would be immediately thought of. But for the first time we’ve probably got four generations in the workplace at the same time, and we need a plethora of programs.” – Young Smith
It is obvious that Apple’s approach to human resources is different from that of other companies. They want to make the employee’s experience better in order to nurture creativity and better productivity. Besides regular non-wage benefits, the company will be exploring other plans that are suitable for certain individuals. This shift in perception is indicative of the company’s desire to focus more on the needs of people than its products.
“We’re at a point where people are really important and experience is really important and how people experience our products is really important.” The HR chief added
Apple Interview Tips & Hiring Process Information
Apple is one of the most valuable and recognizable brands in the whole world. The company holds a wide network of stores throughout the world which have knowledgeable and very friendly employees. Apple Store employees have customer service positions on sale floors and specialist positions at the Genius Bar. Employees qualify for hiring at Apple Stores after they submit their Apple Store applications and go on interviews for available jobs. The Apple Store interview is often rigorous and allows the hiring staff at Apple to select the workers who have the best combination of skills, personality and knowledge about Apple products.
Applicants who receive employment consideration at Apple Store will have to go through a series of interviews with the store management. Workers will sometimes be interviewed as many as six times during the hiring process at Apple Store. However, most Apple Store jobs will only require the completion of three interviews.
Candidates will generally enter the interview process after being preliminary screened by phone interviews meant to determine which workers actually deserve the opportunity to get an interview in-person. The phone interviews at Apple Store will cover skills acquired from different jobs and work history. Interviewers may ask questions like “What does Apple mean to you?” and “Why Apple?” to better understand the level of passion and interest potential employees have for the position they desire and for the brand.
Apple Store interviews that are conducted over the phone will usually last for about 20 minutes or so. Potential employees that will be able to effectively outline their employment history, summarize their job skills and demonstrate a strong connection with the brand will usually make it to the next part of the hiring process. A few of the candidates may not have to go through the phone interview and will simply begin the interviewing process with the Apple Store hiring managers onsite.
The Apple Store interviews that are held inside the stores will usually begin as group sessions with four to as much as thirty other applicants. Potential workers that participate in these group interviews will often have to partake in interactive exercises, such as roleplaying the sale of a device and introducing a fellow applicant to one of the products sold by Apple. This will let the hiring managers get the opportunity to better evaluate the interpersonal skills of applicants and other abilities related to the job.
Applicants that take part in such group Apple Store interviews will sometimes watch videos about the brand and the operations within the company and be asked questions afterwards about the presented information. After they complete the group interviews, the applicants that are selected will have to go through another two or three more interview sessions where they will generally meet with just one or more managers responsible with hiring new staff.
Customer service skills and personality traits are the most important things questioned in the Apple Store interview. The interviewers will most of the times obtain information about the attributes of potential employees by asking questions such as “If you were an Apple product, which one would you be?”, “What would you change about yourself?” and “What frustrates you the most?”
The interviews at Apple Store will also feature behavioral queries like “Talk about a time when you had to help a difficult customer who was impossible to satisfy; what did you do?” and “Tell me about a time when you received negative feedback from your boss; how did you handle it?” Potential workers may also encounter technical questions such as “How would you discuss complicated computer issues with an 80-year-old?” and “Can you describe how our operating system works?”However, the Apple Store hiring managers will mostly focus on the social skills and personalities of the potential workers.
Official Career site: Apple Jobs
Frequently Asked Apple Interview Questions
Here are some of the questions you may encounter at an Apple interview. Make sure you familiarize yourself with them as they may come up during your interview for an Apple retail job. As far as interview answers are concerned, we believe that each applicant must create his/her unique response.
- What is your passion in life?
- Name a time you went above and beyond for a customer.
- Explain RAM, Hard Drive, and Processor.
- Why Apple?
- Where do you see yourself in 5 years?
- Name a time you had to deal with an unruly customer.
- What was a challenging situation you were in and how did you manage it?
- Tell me about yourself.
- Why do you want to work here?
- What is your favorite Apple product and why?
- What is something unique about you, professionally?
- When you walk in the Apple Store as a customer, what do you notice about the store/how do you feel when you first walk in?
- Describe a time you exceeded a customer’s expectations.
- Tell me about a time you handled a disagreement or a conflict, it doesn’t have to be at work, or it could be at peers at school, etc.
- What was the most difficult work experience you encountered and how did you overcome it?
- What do you think about Apple?
- Describe a time when you had to take up a leadership role, regardless of your position.
- Describe a time when you had an upset customer, and how you resolved it.
- What is something you have to work on to better yourself as an employee/leader?
- What was your first experience with an Apple product?
- How has an apple product/ service changed your life?
- Tell me of a time where you struggled to help a customer and how you went about helping them.
- Tell us about a time when you had to work in a diverse environment.
- Tell me about a time where you helped teach someone else something in a work environment.
- Tell us about a disappointing outcome during an interaction with a customer.
- Describe a time where you had to deal with new technology at a job.
- Tell me a time when you had to deliver bad news to someone. How did you do it?
- What’s your favorite iPhone App?
- Name a time when you had to ask others to do something for you, and were they willing?
- If I were to call a person you work with and ask them to describe you positively in 2 words, what would these two words be? If I asked for one negative word, what would it be?
- What do you do for personal development?
- What apple product most defines you?
- Tell me about a time you had a disagreement with a coworker.
Apple Official Website
The Apple official website is located at http://www.apple.com/
You can check out the official store webpage by following this address: http://store.apple.com/us
If you want to search a specific store in your area as well as find out the hours of operation for one of the Apple Stores you can visit the following address: http://www.apple.com/retail/?target=nav/find_a_store
The Apple Careers webpage is located here: https://www.apple.com/jobs/us/. Here you will find out which positions are currently available as well as more information regarding each job. To see which positions are available in the retail department in Apple you can visit https://www.apple.com/jobs/us/retail.html.